Warranty

At Steadfast Jewels, every piece is thoughtfully designed to be worn daily and treasured for years to come. We stand behind the quality of our jewelry and offer a 1 year limited warranty covering manufacturing defects.

What our warranty covers

Our warranty covers defects in craftsmanship or materials, including:

• Broken clasps due to manufacturing defects
• Loose stones or pearls from faulty settings

If your item qualifies under our warranty, we will repair or replace the piece at no additional cost.

What our warranty does not cover

Our warranty does not cover damage caused by normal wear or improper care, including:

• Normal wear and tear
•Surface wear; scratches or dents
• Damage from improper care (Please see how to properly care for each item on the product page)
• Broken chains or pieces
• Lost or stolen items
•Chipped or lost stones 
•Any alterations or repairs from a third-party jeweler

How to submit a warranty claim

If you believe your piece has a manufacturing defect, please contact us within 12 months of purchase with:

• Your order number
• A photo of the item
• A brief description of the issue

Our team will review your request and respond with next steps.

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Jewelry Care

To keep your jewelry looking its best:

• Avoid prolonged exposure to perfumes, lotions, and chemicals
• Remove jewelry before swimming, showering, or exercising
• Store pieces separately in a dry place

With proper care, your Steadfast Jewels pieces are designed to remain water resistant, tarnish resistant, and beautiful for everyday wear.